Hotel Booking Terms

  1. All rates are quoted valid for the dates stated on the rate sheet and are subject to the following terms and conditions.
  2. Rates are quoted per person per day, unless otherwise specified in the rate sheet.
  3. Once deposits have been paid, all rates are guaranteed for the dates / periods confirmed.
  4. All rates are subject to change at any time without prior notice. However rates quoted and accepted in writing by the client along with a deposit on the reservation will be guaranteed and will not change unless the tourism levy and/or VAT is increased by the Government.  
  5. All rates include 15% V.A.T. and a Tourism Levy. Should the government increase any of these then the hotel reserves the right to increase the rates.
  6. All rates are quoted in South African Rands and foreign currency payments are accepted at the daily bank rate of exchange valid in South Africa on the date that payment is received.
  7. Please note that arrival time is 14H00 and departure time is 11H00. Should you require a late departure or early arrival, please notify us so that necessary arrangements can be made. An additional charge may be levied for requests for early check-in or late check out. 
  8. Minimum stay of 8 nights will be required for reservations during the December / January peak season.
  9. In order to confirm your provisional reservation, a 50 % deposit is required within 7 days after reservation was made. Your provisional reservation will be cancelled if proof of payment is not received within this set time frame and without prior notification.

    An inventory list must be completed and returned to Hotel Reception within one hour of your arrival. Failure to comply will result in guests being held responsible for any breakages / shortages in the unit.

    As the apartment building’s passages are all open, we kindly request guests to keep noise to a minimum when entering and or exiting the building.

Beach Club Booking Terms

  1. All rates are quoted valid for the dates stated on the rate sheet and are subject to the following terms and conditions.
  2. Rates quoted are per unit per day. Maximum occupancy per unit may not be exceeded.
  3. Once deposits have been paid, all rates are guaranteed for the dates / periods confirmed.
  4. All rates are subject to change at any time without prior notice. However rates quoted and accepted in writing by the client along with a deposit on the reservation will be guaranteed and will not change unless the tourism levy and/or VAT is increased by the Government.  
  5. Rates quoted for Beach Club units excludes servicing of units and or any meals.
  6. All rates include 15% V.A.T. and a Tourism Levy. Should the government increase any of these then the hotel reserves the right to increase the rates.
  7. All rates are quoted in South African Rands and foreign currency payments are accepted at the daily bank rate of exchange valid in South Africa on the date that payment is received.
  8. Please note that arrival time is 16H00 and departure time is 09H00. Should you require a late departure or early arrival, please notify us so that necessary arrangements can be made. An additional charge may be levied for requests for early check-in or late check out. 
  9. Minimum stay of 8 nights will be required for reservations during the December / January peak season.
  10. In order to confirm your provisional reservation, a 50 % deposit is required within 7 days after reservation was made. Your provisional reservation will be cancelled if proof of payment is not received within this set time frame and without prior notification.

    An inventory list must be completed and returned to Hotel Reception within one hour of your arrival. Failure to comply will result in guests being held responsible for any breakages / shortages in the unit.

    As the apartment building’s passages are all open, we kindly request guests to keep noise to a minimum when entering and or exiting the building.